It is possible that your Arlo cameras have no sound because the microphone on the cameras is turned off, the volume of the audio is too low, or the recordings are not playing back correctly. To confirm, please check if the microphone is turned on in the Arlo app.
If the microphone is on, you can adjust the audio volume for recordings manually. Additionally, smart microphone and audio detection feature are not enabled in the Arlo app by default. You may be able to enable this feature to detect sound and enhance the audio of your recordings.
It is also possible that there is an issue with the playback of the recordings. Please make sure the recordings are downloaded correctly and do not have any issues. If this is not the case, please reset your Arlo camera and try again.
If none of these steps helped, please contact Arlo’s customer service team for further assistance.
Table of Contents
How do I unmute my Arlo camera?
First of all, you will need to access the device settings. This can be done through the Arlo app or on the web portal. From the Arlo app, open the side navigation menu and select “Devices. ” Select the camera you want to unmute and click on the “Settings” button.
From the web portal, open the “Devices” tab and select the camera.
On both the app and the web portal, you will now be able to select the audio options. Make sure that the “Mute microphone” option is disabled (if it’s checked, uncheck it). You should also check the “Mute audio” option to make sure the camera is not muted (if it’s checked, uncheck it).
Once you make these changes, your Arlo camera should be unmuted. You may have to wait a few moments to apply the settings. If your Arlo camera is still muted, you should try restarting it by unplugging the power cable and then plugging it back in.
That should resolve the issue.
Why are my Arlo cameras not alerting me?
One possibility is that they are not set up properly. Make sure that your camera is properly installed and your motion detection settings are enabled and set up correctly. Another possibility is that your Arlo base station is not connected to your Wi-Fi network.
Make sure you are connected and have entered the correct credentials. Additionally, if you have multiple cameras, check that the alert settings for each camera are properly enabled. Lastly, check to make sure your mobile device is in range and able to receive notifications from the cameras.
These steps should help ensure that your Arlo camera are properly set up and can alert you when motion is detected.
How do you resync Arlo chime?
To resync an Arlo Chime, you first need to reset it, which can be done by pressing the reset button located on the back of the device. Press and hold the reset button down for 12 seconds. After this, the device will reset and the LED light on the front will begin flashing red, indicating it is in resync mode.
Next, open your Arlo App on your phone or tablet and select “Devices”. You should see your Arlo Chime in the list of devices. Tap on it and select “Resync”. The app should prompt you to press the “Sync” button located on the back of the Arlo Chime.
Press the “Sync” button for 3 seconds and you should see the LED light start rapidly flashing green. Your Arlo Chime should now be resynced.
If you are still having problems resyncing your Arlo Chime, you can also try restarting your Arlo base station and then repeating the steps above.
Why am I not getting notifications when they are turned on?
There can be several reasons why you are not getting notifications even when they are turned on.
Firstly, make sure the notifications settings in the app or device are correctly configured. This means that the app or device should be configured to send notifications to your device or email address.
Additionally, make sure the app is not blocked by phone settings or by your device’s hardware.
Secondly, check the type of notifications being sent to you. It could be that the notifications you are looking for are not being sent through because you may have set certain notification settings to be switched off.
Thirdly, make sure your device is connected to the internet. Notifications will only work if your device is connected to the internet.
Finally, check to make sure that the notification settings on your device are activated. If they are not, your device or app will not be able to send or receive notifications.
If you are still not receiving notifications, you may need to reset or reinstall the app. It is also possible that the app is not compatible with your device, so check for updates or try using a different device.
Do I need a subscription for Arlo notifications?
Yes, you need a subscription for Arlo notifications. All Arlo accounts come with a free Basic plan which allows you to receive real-time email and push notifications for motion and sound events. If you want to receive more Arlo notifications, such as custom notifications, or control Smart Home and cloud recordings, you will need to upgrade to the Arlo Smart subscription plan.
The Arlo Smart subscription plan offers three levels of service based on which features you choose. You can access the Arlo Smart subscription options in the Arlo app, on web, and with the Arlo web portal.
With a subscription, you can customize and automate your notifications, view more than 7 days of recordings, receive package detected notifications, and store recordings in the cloud.
How do I manually enable notifications?
In order to manually enable notifications, you will need to access the settings on your device. Depending on the type of device you are using, this will be in a slightly different location. For example, on an iPhone you will need to go to “Settings” and then to “Notifications.
” On an Android device, you can access the “Notification Settings” by going to “Settings” and then searching for “Notifications” in the search bar. Once you have accessed the notifications page, you can manually enable notifications for specific applications by toggling them to be on.
Additionally, you may be able to customize the type of notifications you receive, such as when you are receiving email, text messages, or calendar reminders. It is important to note that some applications may have their own settings in addition to the global settings.
It is advised to check the application’s settings to ensure that all of your preferences are enabled in order to maximize their effectiveness.
Does Arlo pick up sound?
Yes, Arlo picks up sound. Specifically, Arlo’s HD cameras are designed to detect a variety of sound levels from up to 15 feet away. The noise recognition feature allows the cameras to detect any noise that is louder than a whisper and alert you so that you can react to the sound.
The cameras are also equipped with a two-way audio feature so that you can hear what is happening near the camera and even respond to it if needed. Arlo also has a Smart Detection feature that recognizes loud noises like smoke alarms, pet noises, and baby cries.
This feature can be used to send you immediate notifications so that you can be alerted to the sound and take action quickly. Lastly, Arlo’s Smart Sirens feature allows you to set up loud sirens that will sound whenever the camera senses sound or motion.
This is a great way to deter potential intruders and make sure no one is on your property without your permission.
How do I talk to someone at Arlo?
You can contact Arlo customer service by going to their website, arlo. netgear. com, and clicking on the support tab. From there, you can look up your specific question or issue and see if Arlo already has an answer for it.
If not, you can contact customer service directly by clicking the Contact Us button at the bottom of the page. You can choose to either receive a callback from Arlo or initiate a live chat session. If you prefer to talk on the phone, you can call Arlo’s toll free number, 1-855-958-6662.
The customer service team is available 24/7 to provide assistance.
Does Arlo Pro have a microphone?
Yes, Arlo Pro does have a microphone, allowing it to capture audio as well as visual information when recording. The microphone is also sensitive enough to detect noise from up to 15 feet away and is suited for a variety of uses.
With its advanced audio processing capabilities, Arlo Pro is even equipped with enhanced intelligent audio detection, which is able to detect specific audio cues such as a baby’s cry, glass breaking, dog barking, or a burglar’s voice.
The microphone also has a noise-canceling feature, which will reduce the amount of ambient noise it picks up, ensuring a clear audio channel for whatever sound you are trying to listen for. Additionally, the integrated speaker allows you to hear whatever is happening in the area, as well as issue a warning to any person or animal that may be in the vicinity.
Can you tell when someone is watching Arlo camera?
Yes, you can tell when someone is watching your Arlo camera. The Arlo camera includes a notification system that will let you know when movement or sound is detected and when someone is actively viewing the camera feed.
You will also receive a push notification when the camera is being viewed. Additionally, the Arlo app will give you a notification when someone accesses your camera, indicating that they are viewing the feed.
When you access the camera on the app, you can also see the number of people currently viewing it.
How far can Arlo cameras hear?
Arlo cameras are equipped with the latest audio technology, providing a range of up to 15 feet from the camera location. All Arlo cameras come with an integrated microphone and speaker so you can both hear audio from the camera’s environment and also broadcast sound.
The Arlo camera can hear audio from within its 15-foot operational range as well as from any Arlo external audio accessories that are within the same range. The Arlo camera also offers active noise cancellation technology to ensure you are only hearing audio captured from the active Arlo devices, not any other background noise.
Does Arlo essential detect sound?
Yes, the Arlo Essential indoor camera does detect sound. It has a built-in mic that can detect noises up to 15 feet away and will send an alert to your mobile device when it detects sound. You can also set specific sound-only schedules or motion-only schedules to customize what types of alerts you want to receive.
Additionally, you can set the sensitivity of the sound detection feature so you can receive alerts for loud noises or only for specific noises, such as a doorbell ringing. With these features, the Arlo Essential indoor camera can help you keep your home secure and provide you with any sound notifications you choose.
Do home security cameras pick up sound?
Yes, home security cameras can indeed pick up sound. Many of the latest models of home security cameras are equipped with audio features that allow them to pick up sound. These cameras are designed with advanced audio sensors that are capable of recording, analyzing, and even detecting soundwaves and voices in the environment.
The audio features can also be programmed and adjusted to pick up specific sounds or voices in the home. Some home security cameras can even be connected to a speaker so that the user can listen in real-time.
Does Arlo only record when motion is detected?
No, Arlo home security cameras do not only record when motion is detected. It also offers Continuous Video Recording (CVR) and other recording options. With CVR, you can record non-stop 24/7, either to your Arlo account in the cloud or to a USB drive connected to a base station.
Furthermore, you can also schedule recording times, so your camera can be programmed to record at certain times of the day and for certain duration. Additionally, you can also record on-demand video clips quickly and easily whenever you want.
