Yotpo is a powerful customer experience and review management tool that provides users with numerous features and benefits. It helps increase customers’ trust in eCommerce stores by displaying customer reviews in order to make informed purchasing decisions.
It also has an automated email system that allows businesses to collect more customer reviews from buyers. Additionally, Yotpo can be integrated with other key platforms, such as Shopify, BigCommerce, and more, to ensure smooth use.
Yotpo also has features that enable businesses to create segmented campaigns and incentivize customers to leave reviews. Overall, Yotpo is an excellent tool that can help eCommerce stores improve trust with prospective customers, build brand loyalty, and drive more sales.
Table of Contents
What can Yotpo do?
Yotpo is a powerful software platform that helps businesses gather customer reviews, build customer loyalty, and increase brand visibility. It allows businesses to drag-and-drop review galleries, widgets, and marketing solutions across multiple websites and social media channels, creating a consistent customer experience.
Yotpo provides a suite of products designed to engage customers and inspire them to leave reviews. Clients can use review invitations, prompting customers to review their product or service as soon as they purchase.
Yotpo also offers integrations with popular review sites, allowing social proof to leverage conversions. With the use of AI-simulated review generation, Yotpo enables businesses to quickly identify and respond to reviews.
Yotpo also provides tools to create loyalty programs, giveaways, and coupons. Customers can earn points and rewards, and businesses can collect valuable insights on customer preferences. Yotpo integrates with popular e-commerce platforms such as Shopify, BigCommerce, and Magento, making it easy to set up and manage marketing campaigns.
Overall, Yotpo is designed to give businesses more control over their external reputations. It can help businesses promote positive reviews and quickly respond to negative reviews. It also helps businesses leverage customer reviews to build loyalty, foster relationships with individual customers, and increase brand visibility.
How many customers does Yotpo have?
Yotpo has more than 40,000 customers from around the world. Customers range from Fortune 500 companies to small & medium businesses, including well-known brands in multiple industries such as fashion, furniture, electronics and more.
Yotpo’s customer base is also geographically diverse, stretching across the Americas, Europe, Africa, Asia, and Australia. To date, Yotpo customers have generated over 60 million reviews and generated nearly $4 billion in revenue off of their customer-generated content.
What is a Yotpo review?
Yotpo is a platform that enables online businesses to collect customer reviews and social proof. With Yotpo, businesses can generate authentic user-generated content—including product reviews, photos, and Q&As—that they can then use in email campaigns, on their website, and across search and social channels to increase trust, engagement, and sales.
Through the platform, businesses can also engage customers and reward them for providing reviews. On Yotpo, reviews can be rated, commented on, and shared across platforms like Pinterest and Facebook.
The platform gives businesses the insights and tools needed to foster user-generated content that leads to higher online visibility, customer satisfaction, and sales.
Where is Yotpo based?
Yotpo is a Software as a Service (SaaS) commerce marketing platform based in New York City. The company was founded in 2011 and is headquartered in Manhattan’s fashionable Flatiron District. They also have offices in Philadelphia, Tel Aviv, London, Berlin and Tokyo.
Yotpo helps brands increase customer loyalty, satisfaction, and provide valuable customer insights using the power of user-generated content. Their software consists of a suite of marketing applications designed to make it easier for businesses to manage their customer reviews, ratings, and other user-generated content on their websites and social media networks.
Yotpo works with businesses of all sizes and across all industries, including apparel, beauty, consumer electronics, and home goods. They are committed to helping brands create a better customer experience and providing them with the tools to do so.
What happens when you reject a Yotpo review?
Rejecting a Yotpo review means that it will not be visible on your website for visitors to see. Depending on the review, it may still be saved in Yotpo’s review database, but it will not be visible to the public.
When a review is rejected, a notification email will usually be sent to the customer letting them know that their review could not be published. This email is customizable, so business owners are able to adjust it to their needs.
If the customer responds to the email inquiring about the rejected review, they will be sent a reason (which can be customized by the business) as to why their review was not approved. Depending on the business’s review moderation policy, administrators may decide to reach out to the customer via another channel if the customer inquires further.
It is important that businesses invest in active review management as taking these steps helps build trust with customers and will ultimately boost sales.
Is Yotpo a startup?
Yes, Yotpo is a startup that was founded in 2011. It is a company that provides marketing solutions for online businesses. Yotpo combines user-generated content, such as reviews and referrals, with marketing tools such as email automation, segmentation, and targeting to build brand loyalty for businesses and increase their sales.
The company has raised $101 million in funding so far, and has offices in New York, London, and Tel Aviv. Yotpo’s innovative solutions have helped many entrepreneurs to grow their business, adding a great deal of value to the world of ecommerce.
How do you get reviews on Yotpo?
Yotpo is a powerful, easy-to-use customer review platform that helps businesses collect authentic reviews. It provides merchants with a suite of tools to generate customer reviews and grow their review count.
The first step to getting reviews using Yotpo is connecting your store to the platform. Once connected, Yotpo automatically sends review invitations to customers after they have purchased products from your store.
These emails can be customized to fit the brand of your business and work to maximize the customer experience.
In addition to automated review invitations, Yotpo also offers a variety of manual incentives, such as discounts and promotions, that can be used to encourage customers to leave their reviews. This is an effective way to boost the number of reviews received by your store.
Finally, it’s important to note that Yotpo offers the ability to send automated thank-you emails directly to customers who have left reviews. This helps build long-term relationships and keeps customers engaged.
All in all, Yotpo provides a powerful solution to help businesses get more customer reviews. With its suite of tools like automated review invitations, manual incentives, and thank-you emails, Yotpo is an easy-to-use platform that can help merchants collect authentic reviews and grow their review count.
Can you delete Yotpo reviews?
Yes, you can delete Yotpo reviews. To delete a review, you will need to go to your Reviews section within the Yotpo platform and click on the reviews you would like to delete. Once you click on the review, you will have the option to delete it.
When you delete a review, the review will be removed from the Yotpo platform. It is best to contact your customers directly and explain why you need to delete their reviews before you proceed to delete them, as this will ensure that customers are not offended or surprised when their reviews are removed.
Once you delete a review, it cannot be recovered.
How do I set up Yotpo?
Setting up Yotpo is a straightforward process. Simply go to the Yotpo website, select the “Sign Up” option, and enter the necessary information about your business. After creating your Yotpo account, you will access the Yotpo dashboard.
From there, you can select the best plan for your business. With the appropriate plan selected, you will begin the integration process. Yotpo integrates easily with most eCommerce platforms, including Shopify, Wix, Magento, BigCommerce, WooCommerce, and more.
You will select your eCommerce platform, and then follow the specific instructions for each. Next, you can go to the “Design and Configure” section of the dashboard. Here, you can customize the look and feel of your Yotpo app, and select which functions you would like to feature.
Once you have everything setup, you will be able to start collecting customer reviews. Yotpo provides built in tools such as “Ask a Question” and “Star Rating” to quickly and easily generate customer feedback.
Depending on the plan you have selected, you may also have access to additional features such as email marketing, review widgets, and more. With Yotpo, you can be up and running in no time!.
What is reviews by Yotpo?
Reviews by Yotpo is an online review and ratings service that helps ecommerce businesses increase customer satisfaction and retention by collecting valuable ratings and reviews from their customers. Yotpo provides a suite of tools and resources that helps businesses collect customers insights and use that data to improve their products or services.
Yotpo’s review and ratings platform makes it easy for customers to leave positive reviews and ratings that can be shared across social media channels, as well as improving your website’s SEO. Yotpo also provides targeted email campaigns to collect more reviews and ratings from customers.
Additionally, Yotpo provides businesses with automated monitoring tools to manage their online reviews, allowing them to respond quickly to feedback and make sure they are addressing any issues. As a result, Yotpo can help businesses increase customer satisfaction and ultimately improve their bottom line.
What is Shopify used for?
Shopify is a platform used to power online businesses. It’s a tool that provides entrepreneurs with everything they need in order to build an online store, manage inventory, process payments, fulfill orders and manage customer service.
It’s an all-in-one platform that makes it easy and cost-effective to build an online store while eliminating the need to know coding or design. Shopify supports various ecommerce features, such as hosting, store design, payment processing, inventory control, merchandising, product catalog management, fulfillment and shipping, customer service, and more.
There are also a variety of third-party plugins and integrations available to provide further customization to your store, such as email marketing and analytics tools. Shopify’s user-friendly dashboard and tools make it accessible to all business owners, regardless of experience.
Why do so many people use Shopify?
Shopify is an incredibly popular e-commerce platform that enables businesses of all sizes to create an online store and start selling products. Ranging from its ease of use to its advanced features and customization options.
First and foremost, Shopify makes it incredibly easy for anyone to set up an online store. Its drag-and-drop website builder makes it an ideal platform for businesses who don’t have a lot of web design experience, as it provides a lot of creative freedom with no coding experience necessary.
Once you’ve set up the overall look and design of your store, the platform has a range of features and customization options, ensuring you can tailor your store to suit the look and functionality of your site.
Beyond its usability and customization options, shopify also offers businesses access to some powerful marketing tools and analytics that allow them to measure and track everything from user engagement stats to product performance.
This gives businesses an insight into how their store is performing, enabling them to make improvements or optimizations in order to give their store the best chance of success. Additionally, Shopify also has a wide range of powerful payment processing solutions that enable businesses to accept payments from customers both online and in-store.
Overall, the combination of ease of use and advanced features that Shopify offers make it an ideal platform for businesses of all sizes to get their e-commerce stores up and running in no time, giving them the best chance of success.
Does Shopify require a monthly fee?
Yes, Shopify does require a monthly fee. Depending on the plan you choose, the cost can range from $29 USD per month for the Basic Shopify plan, to $299 USD per month for the Advanced Shopify plan. The Shopify Lite plan is only $9 USD per month but does not provide the full range of features and services as the other plans do.
All of the plans include core features such as unlimited products, secure checkout, website and blog, abandoned cart recovery, manual order creation, and 24/7 support. The more expensive plans also include more advanced features such as professional reports, advanced report builder, advanced custom fields, and real-time carrier shipping.
To further reduce costs or to customize a plan to fit your specific needs, you can also add-on individual features. Depending on which features you need and the plan you choose, add-ons are typically minimal and cost anywhere from $2 to $45 USD per month.
Since Shopify charges a monthly fee, they recommend exploring the platform before signing up by taking advantage of their 14-day free trial, so you can try the platform on for size and make sure it’s the right fit for your business.
Is Shopify good for beginners?
Yes, Shopify is a great platform for beginner online retailers. It’s affordable, easy to use, and provides a wide range of features to help you get started. Shopify is a fully hosted solution, meaning you don’t need to worry about securing and maintaining a web server.
It provides a drag-and-drop website builder which makes it incredibly easy to create a professional-looking online store even if you don’t have any prior experience with web design. Shopify also provides 24/7 customer support and provides access to thousands of apps and add-ons to help you extend the functionality of your store.
Additionally, Shopify offers integrated payment processing and built-in marketing and SEO features to help you get your store up and running quickly and efficiently. All of these features make Shopify a great platform for anyone who wants to create an ecommerce business.
