No, ConnectWise is not free. The ConnectWise platform has a range of products and services that include software, professional and managed services, and tools designed to help technology providers achieve success and drive profitable projects.
Most of the products and services offered by ConnectWise require a subscription fee and are licensed on a per user basis. ConnectWise’s software products include ConnectWise Manage, ConnectWise Automate, ConnectWise Control, ConnectWise Sell, and ConnectWise Acquire.
ConnectWise Manage is the company’s flagship product and includes features such as help desk ticketing, knowledge base, customer portal, reporting and analytics, and more. ConnectWise Automate offers options for monitoring, patching, scripting, and help desk all in one platform.
ConnectWise Control helps teams remotely access and troubleshoot user’s computers and servers, while ConnectWise Sell offers tools that help with pricing, billing and quoting, and product configuration.
Finally, ConnectWise Acquire provides an entire suite of tools to enable MSPs to acquire, onboard, and monetize new customers.
In addition to their software services, ConnectWise also offers professional services, including implementation, training, advisory, and managed services. These services can be purchased as part of a subscription fee or purchased individually.
Overall, Whilst ConnectWise does not offer a free version of their software, they do offer various tiered pricing options and discounts for annual subscriptions, which can make their solutions more affordable.
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Is ConnectWise similar to TeamViewer?
No, ConnectWise and TeamViewer are not similar. Although both ConnectWise and TeamViewer are remote access and support software solutions, each offers different features and benefits.
ConnectWise is a comprehensive service and IT management software solution that helps you to effectively manage your customer relationships, service tickets and invoicing. It also includes business management, back-up and device monitoring, asset management, and comprehensive reporting capabilities.
TeamViewer, on the other hand, is primarily a remote access and support software solution that allows users to remotely connect and control another device. It includes features such as remote access and control, unattended remote access (for multiple devices), file transfer and sharing, online meetings, and more.
So while ConnectWise offers a more comprehensive set of tools suited for businesses and IT teams that need to manage customer service and billing, TeamViewer is more focused on providing remote support capabilities.
Is ConnectWise used to monitor employees?
No, ConnectWise is not used to monitor employees. It is an IT management and automation platform that helps businesses streamline service delivery, automate complex processes, and scale their operation.
ConnectWise provides tools to monitor and manage clients, networks, and infrastructure, but it is not used to monitor employees. It offers features such as ticketing, asset management, reporting, and more, but none of these are specifically designed for employee monitoring.
What is better than ConnectWise?
It depends entirely on the specific business needs of the potential user. Some potential alternatives to ConnectWise include Autotask, ServiceNow, SolarWinds N-Central, Kaseya VSA, and KPMG Ignite.
Autotask is focused on supporting teams that needs to efficiently manage and scale their IT operations. It offers a comprehensive set of features for tracking, billing, and CRM. SolarWinds N-Central is an integrated IT services management solution offering automated network monitoring, patch management, and more.
Kaseya VSA is an integrated IT management platform providing comprehensive policy-based security, patch management, and more. Finally, KPMG Ignite is a cloud-based IT service agreement platform offering greater control over processes and transactions.
Each of these options has advantages and disadvantages that must be weighed carefully before making a decision. Careful consideration should be given to factors such as cost, user experience, integrations, reporting, and available features.
Additionally, it is important to consider the future needs of your organization and how the platform might grow and adapt as the needs of the business change. Ultimately, the best option for any given organization is the one that best meets their specific needs.
What is ConnectWise Control used for?
ConnectWise Control is a powerful remote support and access solution that provides IT professionals with the ability to easily access and manage a range of devices, including desktops, laptops, servers, applications, and much more.
It allows IT technicians to quickly diagnose problems with a remote machine and resolve them remotely, enabling them to increase efficiency and reduce support costs. With ConnectWise Control, users can quickly access a client’s computer desktop to view applications, transfer files, launch webpages, exchange chat messages, and share data.
It also allows them to deploy software updates and patching on multiple machines, simultaneously, and offers remote assist, desk sharing, and remote control solutions. It offers a secure, intuitive, and comprehensive remote system management solution to IT professionals.
It also helps them save time and money by reducing their servicing costs and dramatically improving their workflow.
How do I get rid of ConnectWise?
The best way to get rid of ConnectWise is to first contact the company directly to disconnect any existing subscription-based services, such as remote monitoring. If the device that ConnectWise was installed on still needs to be used, you will want to uninstall the ConnectWise software completely.
To do this, you can open the Add/Remove Programs window in the Windows Control Panel, find ConnectWise in the list, and click the Uninstall button. If you are running a Mac, you can use the Finder to locate the ConnectWise application and move it to the Trash.
Once the ConnectWise software has been removed, you will no longer receive the associated alerts or notifications that were sent to you while the software was installed. You may also want to disable the ConnectWise services in your firewall to ensure no further attempts are made to access your network.
If you are still looking for assistance in removing ConnectWise, you can reach out to their customer support team or forums to get additional help with the process.
How do I get ConnectWise off my computer?
To get ConnectWise off your computer, you’ll need to uninstall it. First, open the Control Panel and select ‘Uninstall a Program’ (or ‘Add/Remove Programs’ if using Windows XP). Scroll down the list and find ConnectWise, then click ‘Uninstall’ and follow the on-screen instructions.
Once the uninstall is complete, restart your computer, and ConnectWise should now be removed.
Is ConnectWise Control Safe Reddit?
Yes, ConnectWise Control is a safe and secure application. Not only is the application encrypted, but it is also regularly updated with security patches and bug fixes to ensure the highest levels of security.
Additionally, according to ConnectWise Control’s website, the application meets the security standards of many healthcare organizations, including the US Department of Veterans Affairs, which is dedicated to the highest standards of security and privacy.
Furthermore, ConnectWise Control has also been verified as one compliant with ISO/IEC 27001, the international standard for information security management systems. Ultimately, ConnectWise Control is a safe and secure application, and you can rest assured that your data and transmission is secure.
Who is ConnectWise competitors?
ConnectWise’s main competitors include Continuum, Autotask Corporation, SolarWinds MSP, Kaseya, ServiceNow, Vivantio, Clarizen, Hornbill, Zendesk, GeekSquad+ and InvGate. ConnectWise offers a range of solutions including IT service management, remote monitoring and management software, professional services automation software, cybersecurity solutions and remote support solutions.
Continuum’s main offering is its Remote Monitoring and Management platform. Autotask Corporation provides solutions in the areas of IT Service Management (ITSM) and Professional Services Automation (PSA).
SolarWinds MSP services include remote monitoring and management, MSSP, endpoint security, internal consulting and knowledge management. Kaseya provides IT service management solutions and managed services.
ServiceNow delivers integrated IT solutions, from IT edge and operations management to HR, finance and IT ticketing solutions. Vivantio offers integrated service management and customer service solutions, with a focus on problem resolution as well as agility and scalability for managed services operations.
Clarizen offers a range of solutions including project portfolio management, interactive Gantt charts and project analytics. Hornbill provides self-service portals, service desk, ITIL, custom workflow and process automation solutions.
Zendesk provides cloud-based customer service solutions including ticketing, self-service portals, knowledge bases and community solutions. GeekSquad+ provides IT solutions such as managed services, remote monitoring and virtualization consulting.
Lastly, InvGate offers a range of managed services such as service desk, ITSM and PSA, as well as compliance solutions.
How many companies use ConnectWise?
ConnectWise is currently used by more than 25,000 companies worldwide, in nearly every industry. Recently, ConnectWise was rated as one of the top 20 most widely used enterprise business systems by G2 Crowd, a software user review platform.
In addition, many of ConnectWise’s customers are long-standing, established service providers and managed service providers (MSPs) who have relied on its integrated systems for over a decade. ConnectWise customers range from small business technology support providers to globally distributed networks of IT services desks within large enterprises.
The platform serves as a powerful real-time orchestrator of IT processes, enabling them to quickly make better decisions and deliver enhanced customer experiences. With ConnectWise, companies have access to IT automation and orchestration capabilities, customer service and ticketing, help desk and service management, managed services, and more.
Is ConnectWise a good company to work for?
ConnectWise is generally considered a great place to work. Employees have positive reviews of their work environment and have praised the company culture, competitive compensation and benefits, and great career growth opportunities.
ConnectWise was named one of the Top 50 Best Small and Medium Companies to Work For in the US by FORTUNE Magazine in 2021. They also received an “A+” rating by the Better Business Bureau. Employees have commented that the company provides a friendly, engaging work atmosphere, with a focus on work/life balance and team building.
The company also has a strong focus on employee development and training. Overall, ConnectWise is a great place to work, with a great work environment, competitive benefits and salaries, and opportunities for career growth and development.
