Oakley offers a warranty of two years on most of its sunglasses. This warranty covers manufacturer defects, ordinary wear and tear, and accidental damage to your Oakley sunglasses. If you have purchased your sunglasses from an authorized Oakley retailer, then you should also have access to a lifetime warranty against defective craftsmanship.
Oakley also offers a guaranteed warranty against impacts. This warranty covers damage to the Oakley sunglasses frame resulting from accidental impacts. Oakley will repair or replace your sunglasses if they become damaged due to an accidental impact.
If you believe you have a manufacturer defect that is not covered under warranty, Oakley offers repair services that may be able to fix the issue. Please visit the Oakley website for more information about warranty and repair services.
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Do Oakley sunglasses have a lifetime warranty?
Yes, Oakley does offer a lifetime warranty on its sunglasses. TheOakley Lifetime Warranty applies to all Oakley eyewear purchased from authorized Oakley dealers in the United States. The Oakley Lifetime Warranty includes free repair or replacement of the sunglasses in the event of defective materials or workmanship.
The warranty is limited to the original purchaser, and it does not cover lost or stolen items. Customers must register their purchase at Oakley. com in order to receive the warranty benefits. Additionally, the Oakley Lifetime Warranty only covers the frame and lens, and does not cover cleaning kits, lenses, or cases.
How to claim Oakley warranty?
The Oakley warranty process includes an online form. The form must be completed and submitted with a receipt or other proof of purchase.
If you purchased your Oakley product from an authorized Oakley retailer, you should contact them directly to review your claim.
If you purchased your Oakley product directly from Oakley.com, please follow these steps to claim a warranty:
Step 1: Access Oakley product warranty at oakley.com/en-us/warranty. Select the item you would like to claim a warranty for and choose “Product warranty”.
Step 2: Complete the product warranty form. Provide the required information on the form, including your full name and contact information.
Step 3: Upload an image or a file of the receipt that includes the proof of purchase. You may also provide a copy of the register receipt.
Step 4: Include a description of the product defect or concerns in a few sentences in the provided box.
Step 5: Submit the form. Oakley will contact you to review the warranty claim and potentially request additional information.
When Oakley receives your claim, they will review it and determine the best course of action. This can include but is not limited to assistance from a local Oakley retailer, a repair or replacement at the discretion of Oakley, and/or additional instructions.
The resolution of your claim is at the discretion of Oakley.
If you have any questions or would like assistance in completing the warranty form, please contact Oakley customer service at 800.403.7449 (Monday – Friday, 8am – 9pm EST) or email [email protected].
Will Oakley fix broken frames?
Oakley does offer a limited warranty of their frames in that they will replace any frames that are deemed to be defective in material or workmanship while being used as intended. However, if the frames have become broken through normal wear and tear, accidental damage, misuse, abuse, or non-conformance to instructions, Oakley will not replace them.
They may be able to fix them, depending on the extent of the damage. If you contact an Oakley customer service representative, they can review your situation and let you know whether or not your frames can be fixed.
They may also be able to provide information about local options for frame fixing.
How long does sunglasses warranty last?
The duration of the warranty for sunglasses depends on the manufacturer and style. Generally, sunglasses will have a one-year warranty from the date of purchase, however designer brands may offer longer warranties with some up to two years.
If you opted for a lifetime warranty, these are usually offered on designer products and will guarantee the sunglasses for as long as you have them. It’s important to note that although the warranty for the sunglasses may be for longer than one year, the lenses may be limited to one year.
Additionally, if you’re considering upgrading lenses to a premium option, make sure to check the warranty as longer coverage may not be included with the lenses upgrade.
What happens if I break my Oakleys?
If you break your Oakleys, you should reach out to Oakley directly for assistance. Generally, Oakley offers a one-year limited warranty from the date of purchase. The warranty covers any defects in material or workmanship.
If the damage to your Oakleys is caused by normal wear, contact Oakley’s warranty department to find out if the damage is covered. If the item is not covered under the warranty, you may be able to purchase Oakley repair kits or contact a third party repairer.
If possible, Oakley may even be able to replace or repair your broken Oakleys. Regardless of the cause of the breakage, you should reach out to Oakley first to see what they can do to help.
Do sunglasses UV protection expire?
Sunglasses with UV protection do not technically expire, but it is important to note that their protective capabilities may lessen over time. UV protection is typically found in the lenses of sunglasses, which can become scratched and faded with wear and tear.
Therefore, although the UV protection may not ‘expire’, sunglasses should be replaced every few years or when they become clouded or severely scratched in order to ensure their protective capabilities remain intact.
Certain lenses such as polycarbonate offer more durable and higher levels of protection, so these may last longer. Moreover, if the sunglasses are not fitting properly, they are not providing the user with the protection they provide.
It is important to have sunglasses that fit snugly over and around the eyes to ensure that no UV rays will enter the eyes and cause damage.
What to do if I lost my Oakleys?
If you have lost your Oakleys, the best course of action is to check with local lost and founds and check contact your local authorities. If you left them somewhere or at an event, you can typically contact the organization that hosted it to see if anyone has turned them in.
It never hurts to post a message to local Facebook groups or message the organization’s social media pages in the hopes that someone has seen your glasses and will help you find them.
If these efforts do not yield any results, you can always attempt to locate a replacement pair online. It may be worthwhile to reach out to your eyecare provider to check if they have any old Oakleys frames you can acquire.
In many cases, you may be able to purchase replacement Oakley lenses that can be fitted to your frame.
If you are unable to find a suitable replacement pair and must purchase a new one, there are many online retailers that offer sale Oakleys, as well as other retailers in the area if you prefer to shop in person.
Does Oakley cover lost sunglasses?
Yes, Oakley does cover lost sunglasses. Oakley’s Lost & Found service allows you to report your lost sunglasses and tell them what model you had. They then will check to see if they have a spare pair in stock.
If they do, they will send the replacement to you free of charge. If they don’t have a spare pair in stock, you will be contacted by a customer service representative who will be able to discuss what options are available to you.
Does Oakley have a replacement policy?
Yes, Oakley has a replacement policy. Oakley will provide a one-time replacement of your product if it is deemed defective. If your eyewear is damaged due to an accident or misuse, a one-time replacement may still be offered.
All accidental and misuse replacements are subject to a verification process.
To be eligible for a replacement, customers must have purchased their product from an authorized Oakley dealer within the past three years and have a valid proof of purchase. If the product is still within the warranty period, Oakley may also require the original eyewear to be returned in order to process the replacement.
To begin the replacement process, customers should contact Oakley Customer Care with the serial number, color, and product type of their product. Any further questions or inquiries about Oakley’s replacement policy can be addressed to the customer service team.
How much does it cost to replace lenses in Oakley sunglasses?
The cost to replace lenses in Oakley sunglasses will depend on the type of lenses and frame you buy. If you are just replacing the lenses, the cost is typically $45-$60. However, if you’re buying a new frame and lenses, the cost could be anywhere from $150 to over $300.
Additionally, special lens coatings and tints can cost more. For example, if you want polarized lenses or transition lenses there may be an additional fee. When replacing lenses in Oakley sunglasses, it is also important to keep in mind the warranty coverage.
If your sunglasses come with a manufacturer’s warranty, replacing lenses may be covered. Lastly, if you are not sure of the exact type of lenses you have, make sure you bring your old lenses with you to your optometrist or eyeglass store when you go in to purchase new lenses so they can determine the correct fit.
Can you claim lost sunglasses on insurance?
It is usually not possible to directly claim lost sunglasses on insurance, unless you added them specifically to your coverage as a special item. In comparison, many insurance policies offer coverage for lost and stolen items as part of a “personal possessions” extension.
If your homeowners, renters, or auto insurance carries this option, you can typically use it to file a claim for lost sunglasses, though you will likely need to provide proof of ownership and a police report if the item was stolen.
It is also possible to get replacement coverage for lost sunglasses through a special stand-alone policy. These policies often provide coverage for theft and loss, as well as repairs and replacements for damage due to normal wear and tear.
Some may also include additional benefits such as protection against manufacturer defects. Depending on the type of coverage and the insurer, these policies usually have an annual or monthly premium that is calculated based on the type and quality of the sunglasses.
Do all Oakleys have a serial number?
No, not all Oakleys have a serial number. Certain styles of Oakley eyewear have unique serial numbers printed on the inside of one of the temples. Generally, the eyewear styles that have a serial number are limited edition, including the Holbrook, Gascan, and Frogskins models.
Additionally, prescription frames, polarized lenses, and pure Plutonite styles do not have a serial number. If you are unsure whether or not your Oakley eyewear is equipped with a serial number, you can consult with an Oakley Authorized Retailer.
What is Oakley return policy?
Oakley has a returns and refunds policy in place to make sure customers are satisfied with their orders. Customers can return merchandise purchased directly from Oakley. com within 30 days of purchase, for any reason, for a full refund.
Customers must return the item in its original condition with all parts, accessories and packaging intact. The original purchase price will be refunded including original shipping charges, minus a 15% restocking fee.
Returns from Oakley Retail stores must be made in the return window applicable to the store and country from which the item was purchased. Refunds are offered in the form of the original payment method and may not include shipping and handling charges.
You must create an online return request and include it in your return package for full refund consideration. After creating your request, you will receive a Returns and Refunds Authorization (RRA) number.
Returns received without an RRA number may not be honored. Please allow six to eight weeks for refunds to be processed.
If you have purchased an Oakley product from another vendor, please contact that vendor directly regarding their return policy and procedures. Oakley cannot process returns of products purchased from other vendors.
Who is eligible for Oakley standard issue?
Anyone can become eligible for Oakley Standard Issue. This is a program available to personnel involved in active military service, law enforcement, fire or EMS services, or other related fields. All active personnel or first responders in the United States and its territories are eligible.
To apply, applicants must meet the requirements set and submit the official application. Upon qualification, a unique Standard Issue account is created, where members will receive access to exclusive products, offers, and discounts.
All products purchased through Oakley Standard Issue provide a lifetime limited warranty against manufacturer defects.
