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Can I return a Zipcar to a different location?

Yes, you can return a Zipcar to a different location. Zipcar offers a flexible one-way trip service, which allows you to drop off your vehicle at a different Zipcar location within the same region. This is convenient for those who might be traveling to a different city and need to drop off the car in a different location than the one it was rented from.

To take advantage of this service, you must first book a one-way trip via the Zipcar website or app, and it is subject to availability at the time of the booking. There may be an additional fee for reserving a one-way trip.

Your original drop-off location and any additional fees will be advised during the reservation process.

Can you return Zipcars anywhere?

Yes, you can return Zipcars anywhere. Zipcars can be returned to the same location they were rented from or they can be returned to a different location. If you are returning the Zipcar to a different location, you will need to let Zipcar know the address of the return location in advance.

You can do this easily from the Zipcar app, website, or over the phone. Any fees for returning a Zipcar to a different location should have already been agreed upon and paid for when you initially rented the Zipcar.

Can I use my Zipcar membership in other cities?

Yes, you can use your Zipcar membership in other cities. Zipcar has thousands of cars available in cities and towns across the United States, Canada, and the United Kingdom. If you are a Zipcar member in one city, you can easily join and use your membership in other cities that have Zipcar services.

To join, you will need to create an online account and provide either a valid driver’s license or passport. Once you have done this, you will be able to book cars online and in minutes you will be on the road.

You can also take advantage of special discounts and deals available to members in other cities. Additionally, many Zipcar locations offer free gas cards and free parking, which can save you time and money.

What happens if you don’t return Zipcar on time?

If you don’t return your Zipcar on time, you may be charged an additional fee. Zipcar has a grace period of 15 minutes after your reservation ends. This means that if you return the car up to 15 minutes after your reservation ends, you will not be charged a late fee.

If you return the vehicle any later than that, you will be charged a fee of $50 or your reservation’s hourly rate, whichever is greater. Additionally, the longer the car is out of the designated Home Area, the more the fee increases.

If you need more time with a Zipcar, you can extend your reservation up to twice its original length using their mobile app or website.

Is Zipcar Flex in the US?

Yes, Zipcar Flex is available in the US. Zipcar Flex is an app-based car sharing service that lets you drive cars by the hour or day without having to own or rent a car. Zipcar Flex is available in more than 80 US cities, including major metropolitan areas such as New York, Boston, Los Angeles, San Francisco, Chicago, DC, and Seattle.

The service is designed to make car sharing easy and convenient for people who need to get around in urban areas. With Zipcar Flex, you use their app to find a Zipcar nearby and make an instant reservation.

You then just get into the car, start it up using your phone, and begin your drive. Zipcar Flex is a great option for those who need an affordable solution to get around without having to own or rent a car.

How does Zipcar know when you return the car?

Zipcar utilizes a system of barcodes and RFID (radio-frequency identification) to know when you return the car. When you join Zipcar, you register your license plate and are assigned a unique barcode sticker.

The sticker is placed on the inside of your windshield and is used to identify your car when you access it. This same barcode is used to determine when you’ve returned the car.

Additionally, Zipcar uses RFID readers at certain locations to track when a car is returned. Once you have your Zipcar membership, you can unlock and lock the car with a Zipcard, which utilizes RFID technology.

As you unlock or lock the car, the RFID readers at the location track the car. This data is then compiled in the Zipcar system to let Zipcar know which car has been returned and when. Both the barcode and RFID technologies allow Zipcar to keep track of when you return your car.

Do you get refund if you return Zipcar early?

Yes, you can get a refund if you return your Zipcar early. The amount of the refund you receive will depend on how much time has elapsed between the end of your reservation period and the actual return of your Zipcar.

Refunds are calculated pro-rata, so the earlier you return your vehicle, the larger the refund you will receive. To be eligible for a refund, you must return your Zipcar at least 15 minutes before the end of the rental period.

In order to receive your refund, you must contact Zipcar customer service and provide them with your account information so they can process it.

Can you return Zipcar early and get money back?

Yes, you can return a Zipcar early and get money back, depending on the refund policy in your region. The specifics of the policy vary by area, but generally you will get a prorated refund for the unused time if you return the car early.

For example, if you booked a Zipcar for four hours but only end up using it for two, you will get a refund for the remaining two hours. Make sure to check your local refund policy to make sure you know what options you have for returning your Zipcar early and receiving a refund.

Do Zipcars have trackers?

Yes, Zipcars do have trackers. All Zipcar-owned vehicles in the US and Canada have GPS trackers installed which can monitor vehicle location and speed. This technology is used to monitor the overall safety of Zipcar members and vehicles by ensuring that Zipcar rental agreements are being followed.

Additionally, the trackers help to more quickly locate and recover stolen or damaged vehicles as well as to troubleshoot any technical issues that may arise with a Zipcar vehicle. The GPS data is also used for research purposes to help inform decisions about where Zipcar should strategically place vehicles and stations to best meet the needs of its members.

Does Zipcar trip end automatically?

Yes, Zipcar trips end automatically based on the total amount of time that was initially paid for. The Zipcar system is designed to detect and end a car reservation automatically when the time period has ended, with no action required on your part.

It’s important to keep track of the total amount of time that was initially paid for, as there is no additional time allowance after the reservation has ended. If the rental is ended before the full amount of time has been used, Zipcar may still charge you for the full amount that was initially paid for.

Does Zipcar give you a grace period?

Yes, Zipcar gives you a grace period. Members of selected plans are allowed an extra 15 minutes after their reservation end time without additional charge. This grace period allows you to return the car without an additional charge, as long as you do so within the allotted time frames.

However, the grace period varies depending on the Zipcar plan, and other plans may not include a grace period. To get more information on the grace period and applicable plans, please visit the Zipcar website or contact a customer service representative.

How do I extend my Zipcar time?

If you need to extend your Zipcar time, you can do this easily through the Zipcar app or website. First, go to the Trip Details page for your current reservation. This can be found in the “My Trips” section of your account.

Once on the Trip Details page, you will see an “Extend Trip” button. Simply press that button and you’ll be able to enter the new return time. You’ll also be able to see what a new estimate for your total charges will be.

Once you’ve entered the new time, you’ll be asked to confirm the extension and the new total cost. Your reservation will then be extended to the new return time. Keep in mind that Zipcar charges a small fee to extend a reservation and if you extend the reservation after the original end time, you may incur any additional fees that apply.

Does Zipcar put a hold on your card?

Yes, Zipcar does put a hold on your credit card once you book a reservation. The hold is placed to ensure you have sufficient funds on your card to pay for the car should you be found to have caused any damage while using it.

The amount of the hold depends on the type of car you book and the specific circumstances surrounding the reservation. For example, Zipcar may place a higher hold when you book a car for a longer duration, or if there is a risk of damage to the car.

The hold is released once you complete the reservation, although some banks and financial institutions can take a few days to process the refund.

How many minutes can you be late for Zipcar?

Zipcar is a reliable service, and they expect you to be on time for your reservation. You should arrive at least 5 minutes before the start of your reservation to check in and get the keys ready to go.

If you are more than 10 minutes late for your reservation, the car is subject to be cancelled and you may incur a late fee of up to $50. If you need more time, you may be able to extend your reservation through the website or mobile app up to 20 minutes after your reservation has started.

How do I pay my overdue balance on Zipcar?

To pay your overdue balance on Zipcar, you will need to log in to your Zipcar account on the website and navigate to the My Account section. From there, you will be able to pay your balance with a credit or debit card.

If you have any questions, the Zipcar customer service team will be more than happy to assist. You can reach them by sending an email or giving them a call. Additionally, you can refer to Zipcar’s payment policies or FAQ page for any additional information you may need regarding your overdue balance.