BMW Assist is a telematics feature offered by BMW, designed to provide its drivers with emergency assistance, improve vehicle diagnostics, and enhance connectivity and convenience. The service utilizes Global Positioning System (GPS) technology and packet data transmission networks to provide real-time traffic information and automatic collision notification.
It also includes emergency roadside assistance, similar to AAA, in the event of a breakdown or emergency. Additional features may include automatic door unlocking, stolen vehicle recovery, and voice-activated navigation.
Some features, such as turn-by-turn navigation, may require a subscription, but most others are included as standard with the purchase of a new vehicle. BMW Assist also partners with a variety of third party services, such as Facebook and Google, to provide drivers with up-to-date information such as road conditions, points of interest, and even the current weather forecast.
BMW Assist is a multi-faceted service offering drivers a variety of helpful features and added peace of mind while on the road.
Table of Contents
What is BMW Assist system?
The BMW Assist system is an in-vehicle concierge service that provides BMW owners with a range of services and features. This industry-leading technology allows you to stay connected with your vehicle from virtually anywhere.
The BMW Assist system includes features such as Automatic Collision Notification, Roadside Assistance, Remote Door Unlock/Lock, Stolen Vehicle Recovery, BMW Live Owner Support, and much more. With Automatic Collision Notification, if an airbag deploys, your vehicle will automatically notify a BMW Assist Responder, who will then contact you by phone to confirm your wellbeing.
The Roadside Assistance feature provides access to 24-hour roadside assistance, such as towing services, tire repairs, jump starts, and fuel delivery. The Remote Door Unlock/Lock feature allows you to unlock or start your vehicle remotely with your smartphone or a BMW Assist account.
The Stolen Vehicle Recovery feature Includes GPS tracking and 24-hour professionalism. To provide you with data regarding your BMW’s maintenance needs, the BMW Live Owner Support feature will update you with service requirements and breakdowns.
In all, the BMW Assist system provides an array of state-of-the-art services and features to provide you with a safe and more connected experience while on the road.
How much is BMW Assist subscription?
The cost of a BMW Assist subscription varies depending on the specific model and model year of your BMW. Generally, a subscription can cost anywhere from $199 to $499 per year or $18. 95 to $49. 95 per month for BMW vehicles.
The cost may also include a one-time activation fee of $75-$125. The subscription covers most BMW models from 2003 to the present, and includes Emergency Service Responders, Roadside Assistance, Online Services, and Concierge Service.
It is important to note that BMW Assist isn’t offered on all BMW models, and subscription fees can vary depending on the type of BMW vehicle you own.
How do you use BMW Assist?
BMW Assist is a driver assistance system that comes standard on many BMWs. It offers a range of features, such as operator services, exact positioning/navigation, safety information, and remote services.
Operator services are provided 24/7 and allow BMW to access your vehicle information for diagnosis and support and to provide you with turn-by-turn navigation instructions, traffic updates, restaurant and hotel recommendations, and more.
Exact positioning/navigation informs the driver of the vehicle’s precise location and can provide route guidance, traffic updates, and remote updates from Google and BMW.
Safety Information provides real-time roadside assistance and provides automatic crash notification, allowing BMW to send emergency personnel to an accident as soon as possible.
Remote services enable you to control your vehicle from anywhere, anytime (provided you have an internet connection). You can control the climate in your vehicle, remotely lock/unlock doors, and sound the horn.
You can also keep track of your mileage, alert your dealer if the car needs maintenance, and even estimate fuel levels.
Overall, BMW Assist helps make the experience of owning and driving a BMW more enjoyable and efficient.
Is BMW ConnectedDrive free?
No, BMW ConnectedDrive is not free. It is a subscription-based service for BMW owners. To access the connected services, you need to purchase a ConnectedDrive package from BMW. ConnectedDrive packages are based on the level of services, as well as the length of time you would like to have access to the services.
Depending on the package you select, you may need to pay a one-time activation fee, as well as monthly fees, depending on the services you would like to access. For example, the BMW ConnectedDrive Professional package, which gives you access to services such as navigation, real-time traffic information, and remote control of your vehicle, will cost you a one-time activation fee of €199, and a monthly fee of €24.
95, plus taxes.
How long is BMW Assist good for?
BMW Assist is a BMW-exclusive technology that equips BMWs with convenient features such as emergency assistance, stolen vehicle recovery, route assistance, and more. BMW Assist is complimentary for the first four years of ownership, or 50,000 miles, whichever comes first.
After the complimentary initial term, BMW Assist can be renewed on an annual, or renewable, basis. If you choose to renew, you’ll have access to an array of safety and convenience features.
BMW Assist provides you with many services, the most important being the emergency response service. With BMW Assist, help is only a button away. Pressing this button connects you with a trained BMW Assist Response Center operator who will rapidly respond and provide technical help, as well as contact emergency services if you have an emergency.
BMW Assist also offers other valuable services such as stolen vehicle recovery, in case your BMW is ever stolen. BMW Assist also provides roadside assistance in case of flat tires, breakdowns, and locked keys.
Additionally, you can use MotoPlan to receive directions to points of interest, as well as get help if you are ever lost.
No matter how long you choose to keep BMW Assist, you can enjoy the peace of mind of knowing that help is always close by.
Can BMW Assist unlock car?
Yes, BMW Assist can unlock car doors. This is available for BMW vehicles that are equipped with BMW Assist, which is BMW’s in-vehicle emergency, roadside, and concierge assistance service. To unlock a BMW with BMW Assist, the vehicle must be in the vicinity of the vehicle, and the owner must call the BMW Assist operator, who then remotely unlocks the vehicle.
This can be a helpful feature for when a key has been misplaced, or if someone has locked themselves out of their vehicle. Additionally, some BMW vehicles are also equipped with Comfort Access, which allows the owner to access their vehicle without the need of a key, using the BMW key fob or an NFC (Near Field Communication) enabled device.
Is BMW charging a monthly fee?
No, BMW does not currently charge a monthly fee. While they do offer financing options and leasing services that require monthly payments, they do not charge any kind of subscription fee. Owners of BMWs generally just have to pay for maintenance, modifications, and any additional accessories that they might want to purchase.
Additionally, some models of BMWs may require registration and taxes depending on the jurisdiction.
Do you have to pay a subscription for BMW?
No, you do not have to pay a subscription for BMW. While some models offer subscription services, including BMW ConnectedDrive and BMW Assist, you do not need to pay a monthly fee to benefit from these services or to own a BMW.
The BMW ConnectedDrive service, for example, can provide a range of functions such as car tracking, navigation, apps, and even services such as automatic emergency call. However, these services are all included in the cost of the vehicle, and do not require a subscription.
Some BMW models may also have advanced features such as 4G/LTE connectivity, but these are often provided for free for a set period of time.
How much does the My BMW app cost?
The My BMW app is free to download and use. The app offers features that allow you to set up and manage your BMW, view offers, access 360° imagery and shop BMW catalogs, contact BMW Assist and chat with BMW Assist agents, get real-time vehicle data and stay connected to your BMW.
The app also provides information on the latest BMW events, news and updates. Additionally, you can customize the app by accessing settings and personalizing the app according to your preferences.
Do all BMWs have BMW Assist?
No, not all BMWs have BMW Assist. BMW Assist is BMW’s subscription-based telematics service, which provides roadside assistance, vehicle diagnostics and other helpful services. It is standard on many new BMW models, as well as available as an optional package on some, but not all BMW models.
BMW Assist is available on all BMWs produced since the 2007 model year. However, the features of BMW Assist vary by model: while all versions of BMW Assist offer services such as roadside assistance and automatic collision notification, certain models also have features such as traffic information, remote door unlocking, and stolen vehicle recovery.
Additionally, some BMW models are also equipped with BMW ConnectedDrive, an advanced system with expanded services compared to BMW Assist.
Do you have to pay for BMW ConnectedDrive?
Yes, BMW ConnectedDrive is a subscription-based service and requires users to pay a fee in order to access the suite of services provided. The exact cost of the subscription will depend on the model of car you have and the services you want included on your plan.
Typically, BMW ConnectedDrive subscriptions range from $20 to $50 per month. This cost covers features such as real-time traffic information, remote services, comfort services, and concierge services.
BMW also offers expanded ConnectedDrive plans that include additional services, such as navigation updates and in-car Wi-Fi hotspots, at a slightly higher monthly rate.
Is BMW SOS free?
No, BMW SOS is not free. BMW SOS is an enhanced roadside and concierge service provided by BMW that is included in the BMW Assist Safety Plan and is available on eligible BMW vehicles. This plan is an optional charge with your BMW vehicle and comes with a monthly fee.
With BMW SOS, you can request roadside assistance or call for non-emergency help. You can also take advantage of other services such as Navigate and Call, to name just a few. BMW SOS also offers real-time traffic updates and is available in select locations.
What happens if I press SOS on my BMW?
If you press the SOS button on BMW, it initiates a call to BMW’s emergency services provider. The call enables the operator to pinpoint your precise location and send assistance to your vehicle. Depending on the type of assistance you require, the operator could send a tow truck, medical help, police or other emergency services to help.
In addition, many BMW vehicles are now equipped with the BMW Assist feature which allows you to make an Emergency Request Call after pressing the SOS button. This service provides an operator who can speak to you in your native language, as well as offer other customer-oriented services like driving directions.
Does SOS work without service?
No, SOS does not work without service. SOS, or the ‘Emergency SOS’ feature on mobile phones, is a way for people to quickly and easily call for emergency assistance. To make a call for help via this feature, the mobile phone must be connected to a mobile network or have access to a Wi-Fi connection.
Without service, the emergency SOS feature cannot be used.