Unfortunately, you do not qualify for a refund from eBay after 30 day period. eBay Money Back Guarantee only covers eligible purchases within 30 days of delivery, or for “significantly not as described” items within 30 days of receipt.
Therefore, the 30 day window is important to meet the requirements of the guarantee. However, you may still be able to return your item to the Seller after 30 days, subject to the Seller’s return policies.
If you choose to return the item, contact the Seller as soon as possible to discuss the return and any potential fees that may be associated with it.
Table of Contents
Does eBay refund after 30 days?
No, eBay does not automatically refund purchases after a period of 30 days. eBay has a Money Back Guarantee policy, whereby buyers can receive a full refund for purchases if the item does not arrive, or if it does not match the seller’s description.
Buyers may also be able to request a return within the 30-day window of the item receiving date, depending on the seller’s stated return policy. However, if 30 days have lapsed since the purchase and the buyer hasn’t requested a return or received a refund, they will no longer be able to receive a refund from the seller via eBay.
Can an eBay buyer open a case after 30 days?
Yes, an eBay buyer can open a case after 30 days; however, it’s important to note that buyers typically have up to 45 days to open a case. If a case is opened within 30 days of purchase, the buyer may be eligible for certain types of eBay Money Back Guarantee claims.
Claims that are opened after 30 days of purchase may not be eligible for full refunds, but are still subject to eBay Money Back Guarantee if the item is not as described. If an eBay buyer wants to open a case after 30 days, they should contact the seller to try and resolve the issue.
If they are unable to reach a satisfactory resolution, they can open a case through eBay’s Resolution Center.
Is there a time limit for refunds on eBay?
Yes, there is a time limit for refunds on eBay. Generally, sellers must offer a refund within 30 days of when the item was received, and they must issue the refund within 2 business days of accepting the return.
Buyers have up to 4 business days after they receive a refund to contact the seller if they haven’t received their refund. If the dispute isn’t resolved within 4 business days, the case will be escalated to eBay’s Resolution Center.
The buyer should not have to wait longer than a maximum of 8 business days after the item was returned for their refund. If a refund later than 8 business days was requested and the refund still hasn’t been issued, the buyer can open a case with the Resolution Center.
What happens after 30days eBay?
After 30 days of listing process on eBay, the seller will have to either end the listing or renew it. If the seller does not manually renew the listing, it will be automatically ended after 30 days. During the listing period, buyers can bid on the item and make offers to purchase it.
The seller will have the choice to accept or decline offers from buyers. If no offers have been accepted and the listing is ended, the seller will have to relist the item in order to benefit from eBay’s services.
However, if the seller wants to renew the listing, he/she will have the option to do so from the seller’s dashboard. Renewing the listing will deduct a renewal fee from the seller’s account.
Can buyer leave negative feedback after 30 days?
No, after 30 days the buyer is no longer able to leave negative feedback on the purchase. If a buyer is dissatisfied with their purchase, the best course of action after 30 days is to contact the seller through the messaging service and discuss the issue.
If a resolution cannot be reached, the buyer may be able to open a case with the payment processor or the marketplace service through which the purchase was made. If a buyer is unsatisfied with their purchase, it is important to remember that leaving negative feedback after 30 days has no effect on the status of their purchase and that the best course of action is to contact the seller first before pursuing a solution outside of the marketplace.
Does eBay hold your money for a month?
No, eBay does not hold your money for a month. When someone purchases an item from you on eBay, PayPal will immediately add the funds to your account balance. Depending on the payment method used, you may be able to access the funds right away or they may need to clear through your bank first.
Once the funds are available, you will be able to use them right away. If you have an eBay Store, you can set up Automatic Payment in your Seller Account’s Payment Preferences and any funds received will be added to your balance automatically and you will not need to manually transfer them.
How do I cancel an order on eBay after 30 days?
Unfortunately, after 30 days, you will not be able to cancel an order on eBay ahead. Some orders may have an option to return the item within 30 days. For those orders, you will need to contact the seller and explain why you would like to return the item and see if they are willing to accept the return.
If the item is not eligible for return, you may still be able to communicate with the seller to work out a mutually satisfying solution. It’s important to remain polite and reasonable when communicating with the seller, as this can greatly improve your chances of a successful resolution.
If all else fails and you are still unsatisfied with the results, eBay’s Money Back Guarantee may provide you with a refund up to $1,000. To make a claim, simply select “I have a problem with an item I purchased” under the Customer Service tab located on the left side of the home page.
What happens if I go over my monthly selling limit on eBay?
If you go over your monthly selling limit on eBay, there are a few steps that you should take. The first step is to contact eBay to discuss your selling activity. eBay will work with you to review your account, assess your selling limits, and determine why you exceeded your limits.
Depending on your circumstances, they may be able to increase your selling limits or provide additional resources to help manage your sales activity.
In some cases, an individual may find that they have exceeded their selling limits as a result of eBay’s policies. For example, if you have received numerous buyer complaints or returns, eBay may lower your selling limits to protect the integrity of their marketplace.
If your selling limits are reduced because of buyer dissatisfaction, eBay will provide you with additional resources to help improve your seller ratings, such as best practices for deliveries, shipping and product descriptions.
If you go over your selling limits without notifying eBay, your account may be at risk of suspension. You should consider notifying eBay as soon as possible in order to discuss the situation and prevent potential suspension.
It’s important to keep track of your monthly selling limits and ensure you are aware of any changes that eBay makes to your account. This will help protect your business interests and ensure continued success in the eBay marketplace.
Does eBay punish non paying bidders?
Yes, eBay does punish non-paying bidders by blocking them from bidding on items and leaving negative feedback on their account. eBay’s Customer Service department is responsible for tracking non-paying bidders and issuing warnings, suspensions, and other sanctions.
If a bidder fails to pay after winning an auction or committing to a Buy It Now purchase, the seller can open an unpaid item case. This initiates an automated process that requires the buyer to pay within four days unless they contact the seller and make other arrangements.
If the buyer has not yet paid after this period, eBay may take action, including blocking the buyer from bidding on items and leaving a negative feedback on the buyer’s account. Additionally, eBay may issue a warning to the buyer or can suspend the buyer’s account, preventing them from participating in further eBay activities.
What happens if you don’t pay after winning a bid on eBay?
If you don’t pay for the item in the allotted time frame (usually within 48 hours of auction end) after winning a bid on eBay, the seller can file for an Unpaid Item (UPI) dispute. This dispute is processed by eBay and an investigation would begin.
The buyer would be required to provide evidence of payment, communication with the seller, or cancellation of the transaction if the transaction was cancelled by the buyer or seller. If no evidence of payment or communication with the seller is provided, the dispute would be resolved in favor of the seller and the buyer would receive a strike against their account.
The strike would be reported to eBay and may result in suspension or limitation of buying and selling privileges. It is important to pay for the item promptly to prevent any issues with the transaction.
How long do I have to open an item not received case on eBay?
When it comes to opening an “Item not received” case on eBay, buyers have 4 business days from the estimated delivery date to open a case. However, if there is a tracking number attached to the item, buyers will have to wait 7 business days from the estimated delivery.
If the tracking number shows the item was delivered and the buyer still hasn’t received it, you can open a case for an “Item not received” within 7 business days of the delivery date.
Keep in mind that if you released payment to the seller through an alternate payment method such as PayPal, Venmo, bank transfer, or cash in person, the case must be opened within 180 days of the payment date.
Also, if an item is prohibited on the eBay platform, then the case must be opened within 3 business days.
In addition, eBay’s Resolution Center has certain thresholds in place to prevent misuse and to make sure buyers are being honest. Seller ProtectionCount policies may restrict when you can open an “Item not received” case, and this info can be found in the policies on eBay’s official website.
Overall, buyers have 4 business days from the estimated delivery date to open a case but if a tracking number is attached to the item, buyers have to wait 7 business days from the estimated delivery date before they can open a case.
This can be extended to 180 days if the payment was made through an alternate payment method or 3 business days if the item is prohibited on the platform. It is important to check the Seller Protection Count policies on the eBay website to make sure you can open an “Item not received” case as there may be certain restrictions.
How long do eBay buyers have to make a claim?
eBay buyers have up to 30 days from the estimated delivery date to make a claim if their item hasn’t arrived or if it arrives not as described. If the item is marked as “delivered”, buyers must make their claim within 7 days.
PayPal, eBay’s payment partner, provides buyers with additional purchase protection to help buyers get the item that they expected. To make a claim, a buyer should contact the seller on eBay or open a claim on PayPal.
eBay may ask the buyer to provide additional information or proof of purchase to help resolve the dispute. If a buyer is unable to resolve the dispute with the seller, they can contact eBay customer service to seek a resolution.
Depending on the situation, eBay may refund the buyer or require the seller to take action.
What happens if eBay buyer claims item not received?
If an eBay buyer claims that an item was not received, then the first step is for the buyer to contact the seller via eBay’s messaging system to alert them to the issue. The seller should then check the delivery status to try and resolve the issue.
If the item was sent through a tracked service, then the seller should provide proof of delivery to the buyer.
The buyer should then check with their neighbours or local post office to see if the item has been delivered. The buyer can also open an ‘Item Not Received’ request with eBay to have their dispute investigated.
If the buyer doesn’t receive the item, then eBay may offer a refund or replacement, depending on the resolution centre’s decision. If the dispute is unresolved, then the buyer should contact their financial institution to learn about the options for getting their money back.
How do I get a refund on eBay if I never received an item?
It is possible to get a refund if you never received an item purchased on eBay; the process may vary slightly depending on payment method used. The first step is to contact the seller either through messaging on eBay or, if available, directly by phone or email.
Let them know that you haven’t received the item and explain the situation, giving them the option to either refund or resend the item.
If the seller refuses to provide a refund or resend the item, then you will need to open a “not received case” in the Resolution Center on the eBay website. You will need to provide proof of purchase, and eBay will investigate the case and issue a refund if the seller is found to be at fault.
If the seller does not respond or does not provide proof of delivery within 10 days, eBay may also automatically issue a refund.
If the seller refuses to cooperate or you are still unable to get your money back, you may have to turn to your payment processor (such as PayPal or a credit card company) to file a claim. They may have buyer protection policies that can provide you with a refund even if the seller does not cooperate.
If a refund is issued, the payment processor may then go after the seller to reclaim the money.
In conclusion, if you haven’t received an item you purchased on eBay, it is possible to get a refund using the Resolution Center on the eBay website. If the seller refuses to cooperate, you may have to turn to your payment processor to file a claim.
